Skip to main content

Answers for running DineDasher.

Short answers about setup, plans and notifications. Written guides are on the way. Until then, ask us and we will answer.

Contact support

Showing 8 answers and 16 guides.

Answers

  • How do I get started with DineDasher?

    Sign up, set up your restaurant profile, then create your booking widget and add it to your website. The Starter plan is free, and paid plans begin with a 14-day free trial.

    Create an account
    Getting started
  • Can I customise the booking form?

    Starter includes a basic booking widget. Professional and Enterprise add a custom widget and custom branding. You edit it on the Widget page of your dashboard.

    Compare plans
    Getting started
  • Can I add the booking widget to my own website?

    Yes. The Widget page in your dashboard gives you an iframe embed code to paste into your site.

    Getting started
  • Do you offer customer support?

    Every plan includes email support, and Professional adds priority email. For Enterprise support, see the pricing page or contact us.

    Contact us
    Account & settings
  • How do guests receive booking confirmations?

    Guests receive an email confirmation on every plan. Professional and Enterprise add SMS. You manage notifications from your dashboard.

    See integrations
    Account & settings
  • Can I manage more than one location?

    Multi-location support is part of the Enterprise plan. Contact us if you need it.

    Contact us
    Account & settings
  • How much does DineDasher cost?

    Starter is free, with up to 50 bookings a month. Professional is €29 per month with unlimited bookings. Enterprise is custom priced. Paid plans begin with a 14-day free trial.

    See pricing
    Billing & payments
  • Is my data kept separate from other restaurants?

    Yes. Each restaurant's bookings and settings are kept apart from every other restaurant, and staff only see what their role allows.

    Read about security
    Security & privacy

Guides

Not written yet. Ask us if you need one sooner.

  • How to create your first booking widget

    Getting started
    Guide coming soon
  • Setting up your restaurant profile

    Getting started
    Guide coming soon
  • Customizing your booking form

    Getting started
    Guide coming soon
  • Adding staff members to your account

    Getting started
    Guide coming soon
  • Managing your account settings

    Account & settings
    Guide coming soon
  • Updating restaurant information

    Account & settings
    Guide coming soon
  • Setting up notifications

    Account & settings
    Guide coming soon
  • Managing user permissions

    Account & settings
    Guide coming soon
  • Understanding your billing cycle

    Billing & payments
    Guide coming soon
  • Updating payment methods

    Billing & payments
    Guide coming soon
  • Viewing invoices and receipts

    Billing & payments
    Guide coming soon
  • Upgrading or downgrading plans

    Billing & payments
    Guide coming soon
  • Data protection and GDPR compliance

    Security & privacy
    Guide coming soon
  • Two-factor authentication setup

    Security & privacy
    Guide coming soon
  • Password security best practices

    Security & privacy
    Guide coming soon
  • Privacy settings and controls

    Security & privacy
    Guide coming soon

Still need help?

Tell us what you are trying to do and we will answer by email.